Shipping Policy
Shipping and Delivery Information
We currently ship within the continental United States. All orders are processed and packaged for shipment Monday through Friday, excluding holidays. Orders typically leave our North Carolina warehouse within 1-2 business days from the day we receive your order. Shipping fees are based upon weight. Delivery usually takes 2-5 business days, depending upon your location. Tracking information is provided via email once your order has shipped.
We cannot deliver to PO Boxes or APO/FPO addresses.
Please note that extreme weather conditions may cause paint to spoil. Because our paint is eco-friendly, it is more susceptible to freezing than other paints. In the rare event that the product arrives frozen, Tizbi Technologies will ship a replacement or offer a full refund. Customer must supply photo of frozen product upon arrival; claims will not be accepted after day of delivery. However, if you anticipate not being home within 8 hours of the package being delivered in months during which freezing may occur, we strongly recommend sending your package to a business address to protect your paint from extreme temperatures.
For international orders and expedited shipping, please contact us to discuss shipping options.